Frequently Asked Questions
Everything you need to know about your order and our dark aesthetic.
How long will it take for my order to ship?
Most orders are processed and shipped within 3-5 business days. During peak seasons or new collection launches, processing may take up to 7 business days.
What is your return policy?
We accept returns on unworn, unwashed items with original tags attached within 30 days of delivery. Please note that intimates, bodysuits, and final sale items are non-returnable for hygiene reasons.
Do you ship internationally?
Yes, we ship worldwide! International shipping rates and delivery times vary by country and are calculated at checkout. Please note that customs duties and taxes are the responsibility of the customer.
How do I know which size to order?
Each product page features a detailed size guide. Since we carry a variety of silhouettes, we recommend checking your measurements against the specific garment chart provided.
Are your products vegan and cruelty-free?
Yes, FOXBLOOD is proud to be a 100% vegan and cruelty-free brand. We do not use leather, wool, silk, or any animal-derived materials in our collections.
Can I cancel or modify my order after it's been placed?
To ensure fast shipping, we begin processing orders immediately. We can usually accommodate changes if contacted within 1 hour of placement, but we cannot guarantee modifications once the order has hit our warehouse floor.